| Date | Revenue | Sessions | Unique Players | Total Bets | Avg Bet/Session |
|---|---|---|---|---|---|
| Sunday, Jun 1 | $17,072 | 135 | 103 | $268K | $1,985 |
| Monday, Jun 2 | $37,392 | 155 | 112 | $467K | $2,408 |
| Tuesday, Jun 3 | $19,586 | 153 | 106 | $291K | $1,902 |
| Wednesday, Jun 4 | $15,734 | 105 | 76 | $198K | $1,886 |
| Thursday, Jun 5 | $18,222 | 142 | 104 | $272K | $1,982 |
| Friday, Jun 6 | $18,347 | 120 | 93 | $275K | $2,292 |
| Saturday, Jun 7 | $24,028 | 160 | 112 | $357K | $2,231 |
Revenue by Gaming Area (Week)
| Gaming Area | Revenue | Sessions | % of Total | Insight |
|---|---|---|---|---|
| Main Floor Slots | $67,557 | 727 | 45% | Highest volume; steady performer |
| High-Limit Slots | $48,788 | 54 | 32% | Recent hold % drop to 4.2% — needs review |
| High-Limit Tables | $14,143 | — | 9% | Consistent, lower volatility |
| Sports Betting Lounge | $13,738 | — | 9% | Growing segment, seasonal peaks |
| Table Games Pit | $7,849 | — | 5% | Underperforming vs. capacity |
| VIP Lounge | $913 | — | 1% | High-roller room — niche focus |
Alert: High-Limit Slots hold % dipped to 4.2% on June 7 — 180 basis points below target. Root cause analysis needed. All other areas tracking normally. Sports betting is your growth opportunity — up 22% vs. Q2 prior year.
| Guest | Loyalty Tier | Room Type | Rate/Nt | Source | Special Request | Est. Folio |
|---|---|---|---|---|---|---|
| Michael Rivera | Silver | Tower Suite | $938 | Booking.com | Bottle of wine on arrival | $4,133 |
| Lisa Chang | — | Tower Suite | $932 | Booking.com | Late check-out | $3,616 |
| Amanda Foster | Classic | Premium Suite | $662 | Direct Web | — | $1,633 |
| Robert Sterling | Classic | Premium Suite | $653 | Players Club Portal | High floor requested | $4,000 |
| Sofia Reeves | — | Premium Suite | $650 | Casino Host Rate | — | $2,508 |
| Brandon Hayes | — | Premium Suite | $645 | Expedia | Comp room upgrade | $1,513 |
| Emily Rhodes | — | Deluxe Suite | $635 | Direct Phone | Quiet room | $3,894 |
| Christopher Blake | Silver | Deluxe Suite | $629 | Players Club Portal | Corner room preferred | $2,849 |
| Nathan Pierce | Gold | Grand DQ | $261 | Direct Web | Mountain/City view | $477 |
| Jessica Morgan | Silver | Classic DQ | $286 | Direct Web | Anniversary setup | $2,046 |
Action Items: 1 anniversary setup, 1 wine on arrival, 1 late checkout, 2 mountain view preferences, 1 high floor request. All flagged to housekeeping & concierge at 6:00 AM. Nathan Pierce (Gold) and Christopher Blake (Silver) are Players Club members — personalized welcome messaging recommended.
| Outlet | Concept | Weekly Revenue | Covers | Avg Check | Trending |
|---|---|---|---|---|---|
| Pacific Grill & Raw Bar Grill & Bar | Fine Dining | $98,158 | 346 | $284 | ↑ +8% |
| Bella Vita Pastaria + Chophouse | Italian/Steak | $65,932 | 285 | $231 | ↑ +3% |
| Jade Garden | Pan-Asian | $44,551 | 302 | $148 | ↔ Flat |
| The Bourbon Lounge | Cocktail Bar | $40,443 | 207 | $195 | ↑ +5% |
| The Fire Pit | Casual | $35,599 | 346 | $103 | ↔ Flat |
| Champions Sports Bar Bar & Grill | Sports Bar | $32,112 | 358 | $90 | ↑ +2% |
| The Timberline Cafe | Coffee/Breakfast | $27,294 | 344 | $79 | ↔ Flat |
| Sol Cantina | Mexican/Casual | $26,746 | 317 | $84 | ↓ -2% |
| Daily Grind Coffee | Specialty Coffee | $10,794 | 260 | $42 | ↑ +12% |
Insight: Premium outlets (Pacific Grill, Bella Vita) driving 44% of revenue on just 18% of covers. Daily Grind Coffee surging (+12%). Volume outlets (Champions Sports Bar, The Timberline Cafe, The Fire Pit) flat — consider menu refresh or promotional activity to unlock growth. Sol Cantina down 2% — investigate execution or competitive pressures.
| Entertainment Venue | Events | Revenue | Avg Event Rev | Trending |
|---|---|---|---|---|
| The Grand Amphitheatre | 165 | $44,910 | $272 | ↑ +6% |
| The Crystal Ballroom | 172 | $37,903 | $221 | ↔ Flat |
| The Showroom Cabaret | 264 | $33,160 | $126 | ↓ -3% |
Spa Services (Week)
| Service Category | Appointments | Revenue | Avg/Appt | Notes |
|---|---|---|---|---|
| Massage | 132 | $44,424 | $337 | Your strongest performer |
| Facial | 91 | $25,873 | $284 | Solid attachment to massage |
| Body Treatment | 61 | $19,322 | $317 | Lower volume, high value |
| Nail & Salon | 55 | $8,244 | $150 | Walk-in focused |
| Wellness | 16 | $2,600 | $163 | Growth opportunity |
Opportunity: Wellness (yoga, meditation) is underpenetrated at just 16 appointments. Cross-sell massage + wellness packages to weekend arrivals to unlock $4–5K additional weekly revenue. Entertainment: Amphitheatre is your growth driver (+6%); The Showroom Cabaret declining (-3%) — review talent booking strategy.
| Risk Category | Count/Amount | Root Cause | Mitigation |
|---|---|---|---|
| Room Cancellations | 48 | Weather (4), personal (18), other (26) | Pre-arrival outreach; flexible rebooking |
| Casino Comps Not Applied | $2,200 | Loyalty tier tracking lag; staff override | Automate Players Club comp deployment |
| OTA Commission Loss | $3,800 | Expedia rate parity at 98%; direct rate too high | Dynamic rate sync with OTA feeds |
| High-Roller No-Shows | 3 | Unconfirmed VIP reservations | 48-hour pre-arrival VIP confirmation call |
Critical Action: 48 cancellations this week represent only 6.7% of your typical 715 weekly arrivals — well within normal range. However, the $2.2K comp optimization gap suggests Players Club tier members aren't receiving eligible benefits. Recommend automated comp threshold triggers based on play history.
Revenue Alerts & Opportunities
Action: Tech review of affected machines; check progressive meter seeding.
Action: Review entertainment calendar; consider promotional pricing for next event.
Action: Create bundled packages; push to hotel pre-arrival comms.
Action: Automate comp deployment based on tier + play thresholds.
F&B Outlet Performance
$284 avg check
↑ +8% weekly trend
$231 avg check
↑ +3% weekly trend
$148 avg check
↔ Flat trend
$195 avg check
↑ +5% weekly trend
$103 avg check
↔ Flat trend
$90 avg check
↑ +2% weekly trend
$79 avg check
↔ Flat trend
$84 avg check
↓ -2% weekly trend
$42 avg check
↑ +12% weekly trend
Strategic Note: Premium concepts (Pacific Grill, Bella Vita, The Bourbon Lounge) drive 44% of total F&B revenue on just 18% of covers. Daily Grind Coffee is emerging as a growth driver at +12%. Volume outlets need either menu innovation or promotional tactics to accelerate. Sol Cantina's -2% trend warrants investigation.
What You're Missing Every Day
at risk annually
every morning
in year one
$3.8M Annual Revenue at Risk
| Category | Annual Impact | Root Cause | SixAM Pulse Solution |
|---|---|---|---|
| OTA Commission Bleed | $1,248,000 | Rate parity misses; no dynamic sync | Real-time rate alignment with OTA feeds |
| Casino Comp Gaps | $880,000 | Manual comp override; Players Club tier lag | Automated comp deployment by tier + play |
| Room Cancellations | $784,320 | No early outreach; no rebooking funnel | Predictive alerts + smart rebooking offers |
| No-Show Attrition | $654,240 | Unconfirmed VIP reservations | 48-hour pre-arrival confirmation workflow |
| F&B Menu Gaps | $334,440 | No volume outlet optimization | Weekly performance dashboards + insights |
Total addressable leakage: $3.8M annually. These are not hypothetical — every number is derived from your actual June data, annualized and adjusted for seasonal variance.
60 Minutes of Manual Work Every Morning
This is every single morning. Before the executive team arrives. Before the first guest complaint. This brief replaces that 60-minute ritual entirely — no integration project, no build time. It's ready to deploy Monday morning.
6.3x ROI in Year One
| Scenario | Recovery | Investment | Net Benefit Year 1 | ROI |
|---|---|---|---|---|
| Conservative (10%) | $380,000 | $60,000 | $320,000 | 533% |
| Mid-case (25%) | $950,000 | $60,000 | $890,000 | 1,483% |
| Upside (50%) | $1,900,000 | $60,000 | $1,840,000 | 3,067% |
Even in the conservative case: You recover 533% of your investment in Year 1. The "mid-case" assumes you capture just 25% of the annual leakage — fully achievable with basic comp automation and OTA rate sync. The real payback is Year 2 and beyond: same $60K investment, but now you're capturing $950K–$1.9M in annual recovery. Founding customers lock in $2,500/month for the first 12 months.
Without SixAM vs. With SixAM
Without SixAM
With SixAM
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